ShieldWave

Terms of Service

Last updated: November 13, 2026

On this page

These Terms of Service ("Terms") govern your use of the ShieldWave mobile application and related services (the "Service") provided by INNOFUN DIGITAL ENTERTAINMENT LLC ("Company", "we", "our", or "us"). By using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By downloading, installing, or using ShieldWave, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Service.

2. Service Description

ShieldWave provides a Virtual Private Network (VPN) service that encrypts your internet connection and routes your traffic through Cloudflare's global anycast edge network. The Service includes:

  • Encrypted VPN tunnel using TLS 1.3 and the VLESS protocol
  • Access to servers in multiple countries (full catalog available on the Pro plan)
  • Smart and Global routing modes
  • Automatic and manual server selection based on latency
  • Cross-platform support for iOS and Android

Server availability, node counts, and geographic coverage change as we add, retire, or rotate infrastructure, and are not guaranteed to remain constant. The app shows the locations currently available.

3. Eligibility

You must be at least 13 years of age (or the applicable minimum age in your jurisdiction) to use the Service. By using ShieldWave, you represent and warrant that you meet this age requirement.

4. Account Registration

To use the Service, you must create an account using one of the following methods: email and password, Sign in with Apple, or Google Sign-In. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

If you use Sign in with Apple or Google Sign-In, your authentication is governed by Apple's or Google's terms respectively. We only receive the information you authorise through those services (typically an email address and unique identifier).

5. Subscription and Payment

5.1 Free and Paid Plans

ShieldWave offers a Free plan and Pro subscription plans (Monthly and Annual):

  • Free plan: 15 GB of full-speed VPN data per calendar month, access to 4 regions (United States, Japan, Singapore, United Kingdom), and 1 active device per account. After the monthly quota is exhausted, the tunnel remains available at a capped rate of 5 Mbps until the quota resets. Additional full-speed data (+1 GB per reward video) may be earned by viewing in-app advertisements. The monthly quota resets on the 1st of every month at 00:00 UTC.
  • Pro plan: Unlimited data with no rate cap, access to the full server catalog, per-city server selection, up to 6 simultaneous devices, removal of in-app advertisements, and priority email support. Available as a Monthly or Annual subscription. The price is shown before you confirm a purchase and may differ by country and by where you buy (App Store, Google Play, or our web checkout).

Quota allowances, throttle rates, device limits, ad reward amounts, regional availability, and prices may be adjusted at our discretion with reasonable advance notice. Material changes will be communicated in the app and reflected on this page.

5.2 Purchases

Subscriptions bought in the app on iOS or through Google Play are processed by Apple App Store or Google Play Store. All billing, payment processing, and refunds for those purchases are governed by the respective platform's terms:

Subscriptions bought through our web checkout (used by the Android app downloaded from our website) are sold by INNOFUN DIGITAL ENTERTAINMENT LLC. The checkout is provided by RevenueCat, Inc. and payments are processed by Stripe, Inc. on our behalf. Your receipt email contains a link to manage or cancel the subscription. Refund requests for web purchases are handled by us: contact support@innofun.digital.

5.3 Auto-Renewal

Paid subscriptions automatically renew at the end of each billing period (monthly or annual) at the same price, unless cancelled at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period.

To manage or cancel your subscription:

  • iOS: Settings → [Your Name] → Subscriptions → ShieldWave → Cancel Subscription
  • Android: Google Play → Profile picture → Payments & subscriptions → Subscriptions → ShieldWave → Cancel
  • Web checkout: open the “Manage subscription” link in your receipt email, or in the app go to Profile → Manage Subscription

Cancellation takes effect at the end of the current paid period. No refunds are given for unused time within a billing period, except where required by applicable law or platform policy.

6. Acceptable Use

You agree not to use the Service to:

  • Engage in any illegal activities under applicable local, state, national, or international law
  • Distribute malware, viruses, or other harmful software
  • Send unsolicited bulk messages (spam)
  • Infringe on the intellectual property rights of others
  • Harass, abuse, or threaten other individuals
  • Circumvent the security measures of other networks or systems
  • Share your account credentials with others or operate multiple accounts
  • Attempt to reverse-engineer, decompile, or disassemble the Service

We reserve the right to suspend or terminate accounts that violate these terms.

7. Intellectual Property

The Service, including its design, logos, interface, and underlying technology, is the intellectual property of INNOFUN DIGITAL ENTERTAINMENT LLC. You are granted a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes.

8. Service Availability

We strive to maintain the Service's availability but do not guarantee uninterrupted or error-free operation. We may:

  • Perform scheduled maintenance with or without prior notice
  • Modify, suspend, or discontinue any part of the Service
  • Limit the availability of the Service in certain jurisdictions

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT IT WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INNOFUN DIGITAL ENTERTAINMENT LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF DATA, PROFITS, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless INNOFUN DIGITAL ENTERTAINMENT LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Nassau County, New York.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through the app or posted on this page. Your continued use of the Service after changes are posted constitutes your acceptance of the modified Terms.

14. Termination

We may terminate or suspend your account and access to the Service at our sole discretion, without prior notice, for conduct that we determine violates these Terms or is harmful to other users, us, or third parties. Upon termination, your right to use the Service ceases immediately.

15. Third-Party Services

The Service integrates third-party services to function. Your use of the Service is also subject to the terms and privacy policies of:

We are not responsible for the practices of these third-party services beyond our contractual obligations with them as data processors.

16. Contact Information

For questions about these Terms, please contact us:

  • Email: legal@innofun.digital
  • Address: INNOFUN DIGITAL ENTERTAINMENT LLC, 98 Cuttermill Road Suite 466, Great Neck, NY 11021